Luxury Institute Survey: High Net Worth Clients Name Luxury Best Practice Leaders in Customer Information, Customer (Hospitality Net) free question survey
NEW YORK | American Express is the company wealthy consumers rate overwhelmingly the best in Customer Information and Customer Loyalty best practices, according to “Enhancing the Customer Experience of the Wealthy 2006″ best business practices survey, from the New York-based Luxury Institute. American Express placed second to Nordstrom in Customer Relationship Management best practices.
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